Payment, Shipping Information and FAQ's on the ordering process at Cyprus Stamps website.



We offer 2 main payment methods directly through our website.
See below through the FAQ menus for full details.
Click on the + to expand each menu content.

  • Simply click the Proceed to Checkout button on the Checkout Page - it's located below the PayPal payment button, complete all of the required information ensuring your email address is typed correctly and click the circle/button next to the card payment logos.
  • It is always in your own interest to Read the Terms & Conditions when the tick/check box is active on the Checkout Page.
  • You will always be returned back to the website after a successful payment and you will see the Order Confirmation screen providing an Order Number
  • If you do not see the Order Confirmation page, it means you have missed a step along the way. Please go back through the process.
  • An automatic email is generated and will be sent to the inbox of the email address you used to confirm your order.
  • It's very important to check your email address is typed correctly as this is the only way we can contact you.
  • NOTE: the contact telephone number is mandatory when placing your order. However, we will only ever contact you by phone if there's a problem with your physical postal address that we cannot clarify by an alternative method/research.
  • Processing and Dispatched email notifications will be sent to the same email at each step of your order process.

PAYPAL - ONLINE at the time of placing your order.

  • PayPal - makes a much faster process for anyone who already has a PayPal account. Clicking the Checkout with PayPal button will take you immediately to the PayPal website.
  • All you need to do is login to your account. Confirm the payment details and you will be directed back to Cyprus Stamps website where you will need to confirm the order once more which will then display the Order Confirmation screen containing your Order Number.
  • An automatic email is generated and will be sent to the inbox of the email address linked to your PayPal account. Processing and Dispatched email notifications will be sent to the same email at each change in the order process.
  • If you do not see the Order Confirmation page, it means you have missed a step along the way. Please go back through the process.






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DISPATCH INFORMATION for orders to Europe and Worldwide destinations:

CLICK HERE to view the list by country destination to check if there are disruptions and/or delays to postal dispatch services.

All information is provided by Royal Mail website with the latest information, including any forthcoming Industrial Strike Action days.

Our apologies for any inconvenience which may be caused if your country destination is affected. We request your patience and advise you to take note of the information contained within the Dispatch email notification for the anticipated time for delivery.

You will receive an automatic email notifying you with the dispatch details, only after we have handed your order over to the Post Office counter staff.

For more information and daily Royal Mail updates please, click here:


We only dispatch to the Billing Address used to complete your payment.
If you wish us to dispatch to an address that is not your Billing Address, please add a note into the "Special Instructions" field and inform us of the reason for the request.

Dispatching to a different address is entirely at our discretion (with the exception of Ukraine and northern Cyprus placed orders.

Unfortunately, we can no longer dispatch orders placed directly to Ukraine due to the current situation.
If you have an alternative destination you wish to have your order dispatched to, please inform us of the full postal address at the time of placing your order.

Our normal Dispatch times (outside of any disruptions) are as follows:

For UK and all EUROPEAN DESTINATIONS - please allow 7 - 14 days for receipt. Also be advised that ITALY & SPAIN can sometimes take a little longer.

North Cyprus (TRNC) - we cannot guarantee a reliable postal service into the north of Cyprus as all post must be processed via Turkey and can take many days.
We are happy to dispatch to an alternative address in the Republic of Cyprus or elsewhere in Europe for safekeeping.
Please add a note into the "Special Instructions" field if you wish us to dispatch to an address that is not your Billing Address.

For all WORLDWIDE DESTINATIONS - please allow at least 28 days for receipt.


Under certain circumstances, we offer the option to request an invoice.

  • Your order is confirmed within our site admin and email confirmation provided.
  • Your shopping basket items are visibly removed from the stock levels.
  • Payment must be made within the specified period.

See the procedure below (click on the + to expand the instruction menu):

  • Choose the Proceed to Checkout payment button on the Checkout Page (Find it below the orange PayPal button).
  • Payment of an Invoice by Request is by Debit or Credit card via the Stripe secure payment processor.
  • Complete all of the required information ensuring your email address is typed correctly and click the circle/button marked: SEND ME A PAYMENT INVOICE - your payment can only be made by Debit or Credit card upon receipt of our emailed invoice.
  • You will receive an email containing a link to the Stripe secure and encrypted payment handling processor. We do not see or receive any of your payment card details at any time.
  • We prefer the Invoice Requestion option to be used in 2 situations
  • 1) when we are Out of Office; or.
  • 2) if you experience any difficulty making your payment via Stripe or PayPal - you may also choose this option.
  • However, you must also inform us of any problem/s you experienced during the payment process, providing detailed information and any error messages you received at the time.
  • If your payment is not received within the specified period as indicated within the invoice, only one reminder email will be sent.
  • Failure to pay after the reminder will result in your order being cancelled and you will not be offered this payment option again in the future.
  • If you prefer to receive a PayPal Invoice - please contact us to request it by replying to the Order Confirmation email - after you have completed the order process.

BANK TRANSFER payments are generally available to customers only within the UK but may be offered to overseas customers at our discretion. 

We request that you contact us by email to discuss your options before placing any order unless you have previously paid us by this method.

For OVERSEAS BANK TRANSFERS or alternative payment options - please see below: 

  • Payment by Bank Transfer to our UK account in GBP (Pounds Sterling). You must also pay any necessary fees or charges made by your bank for the transfer process. We will send you details of the Bank Account and IBAN numbers to use to complete your payment by separate email.
  • If you have a UK bank account, you may send by Bank Transfer or send your payment drawn on a UK bank chequing account. Orders will only be dispatched after your payment has fully cleared our account.
  • Payment in Cash (EUROS only) by post. We strongly recommend sending your payment by Registered or Tracked mail service as orders will not be dispatched until your payment is received.

Please contact us when you receive your order confirmation email to inform us which payment option you will use, then wait for our email reply with the GBP to EURO exchange rate (for cash payments by post only) and the address to send your payment.

Important: we only dispatch orders to your Billing Address (the physical address where your Debit/Credit Card or PayPal account is registered).

The decision to dispatch to a different address is entirely at our discretion and we will inform you if we cannot accede to your request.

If you wish to have your order dispatched to a different postal address as a Gift or for any other reason, you must request it when placing your order, stating the reason for your request in the Special Instructions field. (See the procedure below for payments by PayPal).

  • PayPal users you must use the Proceed to Checkout payment button by using the Request A Payment Invoice method (refer to the procedure further up on this page).
  • Do Not Use the Pay by PayPal button.
  • Ensure you have entered your request in the Special Instructions field and state PayPal Invoice.
  • A manual PayPal invoice will be sent to the email address you used to complete your order. This may take up to 24 hours.

  1. You will receive confirmation of your order on the website and also by email to the address you registered when placing your online order. 
  2. Payments to our website will show as CYPRUSSTAMP in your PayPal account transactions and CYPRUSSTAMPS on debit/credit card statements.
  3. Orders are dispatched by UK Royal Mail postal service - Monday to Friday only.


  • If there is anything wrong or you are unhappy with your item/s upon receipt, we request you Contact Us immediately using any of the options provided in the online form.

  • To obtain a full refund of the item/s it is in your own interest to return the package by a tracked method (Registered/Signed For) mail service.
  • If there was damage caused to the item/s during transit, please provide us with a photo of the damage to the item/s and also of the outer packaging in case of a claim against the carrier or postal service.

  • Please wait for our reply before taking any further action. We aim respond to all enquiries within 24 hours.

Faulty, or incorrect items will be refunded in full or replaced. Always contact us first, before returning a faulty item.

If you simply change your mind and no longer want your order after you have received it, you must inform us immediately in writing and await our instructions.

You will always be requested to return unwanted item/s by a Registered/Signed For mail service which can be verified by EMS Track/Trace website if you wish to receive a full refund.
Items must be returned within 14 days of you notifying us in writing that you wish to cancel the order.

If there are any problems with your order, or if you have difficulty in placing an order, please contact us either by email or by using any of the methods from the Contact Us page. We are happy to help at any time!

For your own peace of mind, please read our Service and Order Reviews from some of our satisfied collectors from Cyprus Stamps website and online store.


  • We do not have access to your payment details at any time during your purchase, only your name, address and email address is provided to us by Stripe or PayPal in order for us to dispatch the order to you.
  • Customer Privacy is of paramount importance to us and we can assure you that we will not disclose your name or address to third parties or other companies - other than for Dispatch purposes via a tracked method. 
  • Data Protection, Security & Cookies: for more information on cookies and how they are used at Cyprus Stamps please click here or if you're browsing on a desktop of laptop, you can use the link at the bottom of the left hand column on any page of this website.



Worried about buying online from us or placing your first order?
Please visit our Buyer Feedback page to read comments from our satisfied and regular collectors of Cyprus stamps.

If you have any further questions, please do not hesitate to contact us. All of our details can be located through the Contact Us page of this website.

We are happy to help at any time!

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